This email template is to be used when we are replying to any customer that has contacted us to obtain a copy of their current collection calendar.

Please note: Should the customer have a morning collection the bin must be placed kerbside by 5pm the evening prior to the scheduled collection.

Should the customer be on daytime collections the bin must be placed kerbside by 9m the morning of the scheduled collection.

Should the customer have a document destruction bin onsite we would simply say that our drivers would attend during office hours.

It is in our best interests to ensure that we provide a quick hassle email reply as soon as practical to leave the customer feeling satisfied with the solution we have provided.

The below template must be modified to suit the customers specific details. Please modify any red text to best match the description.

Please note that this email template may not be perfectly suited to your situation and may require some editing. Please do so at your discretion.

You must ensure to thoroughly check the customer email address is correct, the email inbox you are sending from is accurate, the subject is relevant, your footer and icons are displaying properly and that you read and understand the entire email contents prior to sending it to the customer.

Our standard font type is Arial, the font size should be 12. You must ensure that the font is matching throughout the entire email and that you have changed the inserted fields to the standard font colour black and the correct font size to match the remainder of the email template.

Should you have any queries or concerns please contact the Sales Manager.

Please see email template below.

Good INSERT MORNING/AFTERNOON INSERT CONTACT NAME,

Thank you for your INSERT CONTACT METHOD in regards to your INSERT SERVICE collections.

As requested please find attached a copy of your INSERT CURRENT YEAR collection calendar.

CONFIRM NEXT COLLECTION DATE: Please note that your next collection is scheduled in for INSERT DAY, INSERT DATE INSERT MONTH INSERT YEAR.

IF CUSTOMER HAS PC BIN: It would be greatly appreciated if you could ensure that your INSERT BIN TYPE recycling bin is placed in the prearranged collection location by INSERT TIME the INSERT EVENING PRIOR/MORNING to your scheduled collection.

IF CUSTOMER HAS DD BIN: The drivers will attend during office hours.

I hope that this has been of some assistance, please do not hesitate to contact me if I can help any further.

Thanks and have a wonderful INSERT MORNING/AFTERNOON!

Kind Regards,