Processing a Finance Charge Invoice and Payment in AWM-Manage

We use this procedure to create a finance charge invoice when a customer pays a past due invoice. Process the Finance Charge invoice first before processing the payment

• Check the monthly statement we send to the customer on the sent items of Accounts Email .

• Create an invoice for the finance charge in AWM Manage page    
• Go to New Order
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• Click the Admin Tab
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• Look for the Finance Charge Tab and click Add.
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• On the Item Cost enter the amount of the Finance Charge (use the up and down button for the cent)
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• Enter 1 (one) on the Quantity Tab
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• Choose Pick Up for the Shipping Method.
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• Leave Orderer as blank
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• Invoice Date and Promise Date should be dated today
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• Add your name on the Sales Person Tab
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• Click Create Invoice
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• Refresh AWM Manage Page to see the processed Invoice
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• Process Payment as normal