This email template has been created for the HR Department to use when a Mechanic/ Mechanically Minded Yardman applies for a role with Australian Waste Management.

This email template provides the candidate with the detailed job description for both night and day shift, the training schedule, the trial pay rates and the the link to the IQ Test.

This email is to be the first response after receiving the drivers application.

The below email template must be modified to suit the customers specific details. Please modify any red text to best match the description.

Please note that this email template may not be perfectly suited to your situation and may require editing. Please do so at your discretion.

Our standard font type is Arial, the font size should be 12. You must ensure that the font is matching throughout the entire email and that you have changed the inserted fields to the standard font colour black and the correct font size to match the remainder of the email template.

Should you have any queries or concerns please contact Management.

 

Good INSERT MORNING/AFTERNOON NAME,

Thank you for your interest in applying for the Mechanic / Mechanically Minded Yardman position with Australian Waste Management.

At Australian Waste Management we believe that effective communication is the key to success so we have put together a few helpful answers to some of the questions you may have about the available role.

Summarized Job Description:

To ensure that we provide our customers (both internal (our team mates) and external (our end customers)) with the very best experience possible, we require team members that have exceptional attention to detail, that pride themselves in going the extra mile, and want to succeed both personally and professionally. Our team members are team players and have a “get it done” attitude.

The role will depend heavily on your level of qualification and training. If you are a highly trained and qualified Diesel Mechanic and would like to focus more on those tasks, the role can be tailored in that way. If you are a mechanically minded yardman and can do some routine maintenance and repairs, the role can be tailored in that way.

In your role, you will be doing a variety of tasks, breaking the monotony of life as a mechanic, just working on trucks flat out all day. Your tasks for the day will vary depending on the day of the week, which vehicles are available in the yard, and what needs to be done to them. Most Mondays we try to have all vehicles in the yard to do complete greasing and brake adjustments, and any small work that can be quickly and easily completed ourselves. This may be changing light globes, topping up oil, coolant, hydraulic fluid, etc, or it may just be doing complete vehicle inspections and reporting and arranging more significant repairs with external workshops. Some trucks are in the yard at various times on other days in case everything can’t be done on a Monday, but that will be up to you and the Transport team to co-ordinate priority and what is available when. If we have a breakdown, and you think it is something you can handle, you will drive our van out to the site and repair the problem on site. If you think it will be something big that you can’t handle, you will advise the driver if he should drive it to the nearest repairer (and where that is) or if you will arrange a tow truck. In this case, if a run needs completing and it’s early enough in their shift, you would drive a replacement truck to the driver and wait for the tow truck to take it to the repairer to ensure you have had the chance to look at it and hand it off to the repairer appropriately, and the driver can get back on the road to complete their run. If it’s later in the shift, it will be up to you and the transport team to work out the best course of action to have the truck repaired, the driver back to the yard and the run completed.

If there is no mechanical work to be done, you could be picking and packing orders for customers, helping load and unload vehicles, or doing general maintenance around the yard. If something more urgent comes up, you may be required to drive a truck, or jockey with a driver, to complete a run. When driving or jockeying, your primary focus is successfully emptying either Paper and Cardboard, Commingled Recycling or General Waste bins. Bins range in size from 240 litre (2 wheeled bins) up to 1100 litre (4 wheeled bins). You will be required to wheel bins from their collection location (kerbside or otherwise as listed in special notes in the run application), to the rear of the compactor, empty them (ensuring nothing is left in them), and returning them to their collection location.

As part of the driver role you will be required to inspect bins whilst performing collections to ensure they are still safe, usable, and check that they have clean, readable stickers appropriately affixed neatly on them. You will also be expected to inspect your vehicle prior to and after each run, report any damage found, and ensure your vehicle is kept neat and tidy at all times.

Our role is not like most others. It allows for cross training in all different driving (and other) positions across the team. It may include some yard and warehouse duties such as preparing orders ready for delivery, filling in for other team members when off, providing feedback on runs where necessary, and even delivering and/or removing bins or other products to customers in some instances. There is certainly variety and the ability to “mix it up” for those who want it.

Are you Tech Savvy?

As we use a proprietary iPad based electronic run application and reporting system to make your life easier and automate things as much as possible, it’s best that you have some level of technological ability to allow for you to quickly and easily learn the system. As the application is developed in house, you have the ability to provide feedback and suggest changes and improvements ensuring that the run application is as user friendly and functional as possible.

Working Conditions:

As our new team member you will commence your 4 week initial trial.

You will spend the first week familiarising yourself with the vehicles, the yard, identifying parts that we should have in stock to save time when they require replacement and you can do that work. You will meet the team and formulate how you can work together with them to ensure correct reporting of issues and timely repairs that work in with the vehicle schedules. You will do complete inspections of the vehicles and make detailed lists of your observations of the work that you believe needs completing to each, and the priority of each item.

At times during the 4 weeks, you will spend time as a Jockey (sometimes called a “Drivers Offsider”) with a trained specialist driver who will provide detailed, in depth training on all aspects of the role including how the electronic run application works, how to ensure successful collections for customers, how to effectively communicate with the office and how to provide the very best customer experience possible.

After a few odd days of jockey training focused on the essentials, you will swap roles with your training driver. From here you will undergo a few days here or there of training focusing on performing the driver role.

After you are comfortable with the systems and vehicles, you will perform the odd few days completing the driver role, however you will only be assisted by your training driver when absolutely necessary. Your training driver will be there to observe and only assist if and when required.

After your training driver says you have had enough training to be competent by yourself, and you have had a chance to experience all vehicles in action, you may be expected to complete runs on your own to allow a complete assessment of your abilities and the successfulness of your training.

These days of training completing runs will only be the odd day here and there and will not be your full time role. This is intended to give you a complete understanding of each vehicle, the roles each member plays in the team, and an understanding of the drivers and what and how they report issues with the vehicles. It is also an opportunity for you to show them how proper “pre” and “post” run vehicle inspections should be completed, and how you require the issues reported in the run app so they are identified correctly and addressed in a timely fashion.

After 4 weeks we will gather all feedback and confirm with you if you will permanently join our ever expanding team.

Please note that the 4 week trial period is subject to change, depending on performance, and should you fail to meet KPI’s and follow company policies within the trial period, Management has the right to end the trial early, or extend the trial should more training or a longer trial period be deemed suitable.

Payment:

As we strongly believe everyone should have the opportunity to control their own ability to earn, we have implemented a performance based pay structure that allows you to be paid extra for being an exceptional team member. So while the minimum pay rates are set for each role and stage of your journey with us, the maximum you earn is up to you!

The starting rate whilst on your trial period is staggered to reflect the responsibility of each level. All amounts mentioned are what is paid to you in your hand.

Whilst training as a Jockey/Drivers Offsider in your first week, the daily rate is $160 ($800 per week).

Whilst training as a Driver in your second and third week, the daily rate is $170 ($850 per week).

Whilst training as a Driver in your fourth week, or when completing runs solo, the daily rate is $180 ($900 per week).

Our pay week is Thursday to Wednesday, paid weekly every Thursday, in your hand, guaranteed. This ensures you have your pay before the weekend each week.

After completion of your trial period, you will be eligible for a bonus of up to $100 per week calculated from points earned (or lost) throughout the week based on your performance. This bonus is paid each Thursday with your regular pay and will include a summary outlining all the compliments and complaints received and tallied during that week, regardless of when the event occurred, to ensure you don’t miss out on any.

For ongoing exceptional performance, reliability and outcomes (team members that regularly achieve their full bonus each month), we are happy to discuss salary increases further, including cashing out any excess bonus points you may have accumulated.

We understand that to any other organisation you may be just a mechanic or yardman, but to Australian Waste Management you are so much more! You are the backbone of the company, the provider of solutions and outcomes to drivers and other team members to keep the vehicles safe and well maintained, and the drivers able to service the customers to the highest level of satisfaction possible. Dedication and commitment are extremely valued and should you put in that little bit extra you will always be rewarded.

Driver Work Schedule:

We have a 4 week rotating run schedule where each day sees drivers in a different area, with some areas crossing over on the same day each week, but most on the same day each fortnight. Some areas are only serviced once every 4 weeks. This provides a nice change in scenery, and removes the monotony associated with “bus driver” type roles.

Night Shift:

Night shift usually work a 4 night week (although you are paid for the full 5 days), Monday night through to Thursday night, usually with a starting time of 5pm. The run lengths do vary somewhat with an average of between 5 – 11 hours per night, but usually work out to between 28 – 40 hours per week depending on the week of the month. The night shift role is extremely popular among our team as it allows you to work through the night at your own pace (within reason) as long as all jobs are successfully completed. There is not much traffic to contend with at night, and if you are proficient and get through the runs in good time, it even gives you the possibility to get home early, go to bed while it’s still dark, and have the days available to do whatever you please.

Day Shift:

Day shift usually work a 5 day week, Monday through to Friday, usually with a starting time of 7am. The run lengths do vary somewhat with an average of between 6 – 10 hours per day, but usually work out to between 30 – 40 hours per week depending on the week of the month. The day shift role is equally popular among our team as it allows you to work normal day shift hours. As long as all jobs are successfully completed, once you speak to the yard supervisor and they say there are no other tasks that need to be completed (or assisted with) in or around the yard, you are free to go home, even if the run was only 6 hours long. You still get paid your full daily rate.

All Shifts:
We believe in the saying “what goes around comes around”, so although you may have a 5 or 6 hour day one day, you may have a 10 or 11 hour day the next, so you must take the good with the bad. Bonus points are always awarded for long or hard days, and for Day Shift, a paid day off may be provided on a Monday to make up for successive long or hard days, unless you prefer additional bonus points.

There may be times when you are required to help out the team and complete a run other than your normal shift, however this is always our last choice and very uncommon. We also respect minimum break times and fatigue management.

Your Shift:

As your role will mostly be based around when vehicles are available, or when they require maintenance or repairs, your hours may change from day to day or week to week. We would expect your standard hours to be starts between 7am and 9am, and finishes between 3:30pm and 5:30pm, however, there may be times when you are called by a night shift driver for assistance with a breakdown, or have to start early, or finish late to ensure trucks are picked up from or dropped off to repairers, so your hours may vary, but this will be up to you and the transport team to co-ordinate. It is really “swings and roundabouts”. If you have a long or hard day one day, ensure management is aware so you can have a short or easy day the next. If you work a few long or hard days, nominate yourself for bonus points so HR is aware and you are rewarded for them at the end of the pay week.

Next Step:

If you think that you have what it takes to be that special new team member, and all of the above sounds like it’s the perfect match for you, click the below link to progress to the next level.

https://www.funeducation.com/Tests/IQTest/TakeTest.aspx

All you need to complete the quiz is an email address. It can be completed on any device. You must ensure you answer all of the questions. It is completely free and will display the results on your screen at the end of the quiz. From here you will take a “screen shot” of the results page and email it through to me at this email address.

Once we have received your results, we will make contact with you to confirm the next steps.

Thanks and have a wonderful day!

Regards,