*** Without Prejudice ***

Good Morning/Afternoon/Evening ENTER NAME,

Thanks for your EMAIL/LETTER.

As we have a complex employment and insurance structure, to determine how the claim is handled, we require some initial information.

We require:

1. Your clients version of events.
2. Any independent witness statements.
3. Images of the damage reportedly caused by our vehicle.
4. Repair quotes.
5. Proof of Loss.

Once we have these items, we can proceed with our investigation of the matter and determine how the matter will be handled.

Thanks and have a wonderful day!

Regards,