Invoicing Customer Part Order and Creating Back Order

**These process can only be done in MYOB at this time.**

• Open AWM Manage Page

• Pull up the customer account

• Verify account Information
• Click New Order

• Process the order for the customer

• Click Create Order

• Go to MYOB
• Open the invoice number you created

• Click on the invoice number you created in AWM Manage Page and change it to Invoice

• Change the Ship To, to the actual number of product we can deliver

• On the Back Order tab enter the number of products to be put on a back order

• Click Record

• Click OK on the pop up box (An order will be recorded for the items you have put on a back order)

• There will be 2 orders with the same details (same invoice number), however one will remain in ORDER status (this is the one on back order)

• The back order invoice will have an ORDER status

Once the stock arrives you need to do the following:

• Open the back order invoice

• Click Invoice, this will change the order status to invoice (From yellow background to Blue background)

 

• Click Record

• You will now see that there are two invoice with the same details (which means that part of the order was shipped previously and part of it was put on a back order)