This email template is to be used when a customer has received a quotation for the purchase of Waste Industry Products but we have not yet received a reply or converted the quotation to a sale.

It is in our best interests to ensure we provide the customer with a quick and accurate follow up to reiterate our high level of customer service and give us the most chance of converting this order to a sale.

Please refer to the SALES TEAM: URGENT FOLLOW UP/ACTION Trello Card for Specific Follow Up Time Frames.

Please pay attention to detail and specifically follow all required steps to ensure that the service is set up correctly. A checklist can be found in the Sales Tips & Tricks Booklet, as well as reminder hints located in this template email.

The below email template must be modified to suit the customers specific details. Please modify any red text to best match the description.

Please note that this email template may not be perfectly suited to your situation and may require editing. Please do so at your discretion.

You must ensure to thoroughly check the customer email address is correct, the email inbox you are sending from is accurate, the subject is relevant, your footer and icons are displaying properly and that you read and understand the entire email contents prior to sending it to the customer.

Our standard font type is Arial, the font size should be 12. You must ensure that the font is matching throughout the entire email and that you have changed the inserted fields to the standard font colour black and the correct font size to match the remainder of the email template.

Should you have any queries or concerns please contact the Sales Manager.

Good INSERT MORNING/AFTERNOON INSERT NAME,

I was just hoping to touch base with you and confirm that you have received our quotation for the purchase of:

Purchase of INSERT PURCHASE DETAILS:

Is there anything further that I may be able to help with? Or any further information you may require?

It would be greatly appreciated if you could provide a status update for this order at a time convenient to you.

Thank you for your time today and I look forward to hearing from you.

Have a wonderful afternoon!

Kind Regards,