Email Template: Out Of Service Area Reply

Rachelle Parsons

Posted at February 24, 2020 01:02 pm. Last updated at February 24, 2020 01:02 pm
Email Template Out Of Service Area

This email template is to be used when a customer has emailed through or completed a Wheelie Bin Hire Request for an area that is out of the Metropolitan Melbourne area and that we do not provide services for these areas.

If you are unsure of if we service an area it is best to check the map on the AWM Manage page.

The below email template must be modified to suit the customers specific details. Please modify any red text to best match the description.

Please note that this email template may not be perfectly suited to your situation and may require editing. Please do so at your discretion.

You must ensure to thoroughly check the customer email address is correct, the email inbox you are sending from is accurate, the subject is relevant, your footer and icons are displaying properly and that you read and understand the entire email contents prior to sending it to the customer.

Our standard font type is Arial, the font size should be 12. You must ensure that the font is matching throughout the entire email and that you have changed the inserted fields to the standard font colour black and the correct font size to match the remainder of the email template.

Should you have any queries or concerns please contact the Sales Manager.

 

Good INSERT MORNING/AFTERNOON INSERT NAME,

Thank you for your inquiry in regards to providing a INSERT SERVICE collection service.

Unfortunately at this stage we do not cover provide INSERT SERVICE collection services in the INSERT SUBURB INSERT POSTCODE area.

Our best recommendation would be to contact your local council and see if they can pass on details for a local company that would be able to provide you with your required services.

Please note that we supply all types of Waste Industry Products and they can be shipped Australia Wide!

I hope that this has been of some assistance and please if I can help any further do not hesitate to contact me.

Thanks and have a wonderful day!

Kind Regards,

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