Out of Stock Order Processing

• Log on the AWM manage page

       

• Enter the customer’s information
• For new customer,  Create A New Account

 

      

• Click new order

 

     

• From the list of tabs choose the tab of the product ordered (the tab that you are working on will have a white background)

 

       

• Click "Add", to add the product to cart

 

      

• Enter the number of items ordered

 

     

 

• Adjust the price if applicable (for bulk order)

 

     

• Check if the items are on stock

 

     

• If the product is out of stock or we have pending order you can also see it here

      

• Change the shipping method to the applicable freight, invoice date to date today, Promise date to the date the product will be delivered and the sales person to your name.

 

      

• Click Override Date to change the shipping date manually

 

         

          

• If the product is out of stock click CREATE ORDER

 

       

• Send a Chat Message in Despatch chat room, advised the order is out of stock include the name of the company and order/invoice number

      

•  Add the order in trello pending orders Awaiting stocks