This email template is to be used when we are replying to any customer that has contacted us to schedule in an at call document destruction collection.

It is in our best interests to ensure that we provide a quick hassle free collection as soon as practical to leave the customer feeling satisfied with the solution we have provided.

The below template must be modified to suit the customers specific details. Please modify any red text to best match the description.

Please note that this email template may not be perfectly suited to your situation and may require some editing. Please do so at your discretion.

You must ensure to thoroughly check the customer email address is correct, the email inbox you are sending from is accurate, the subject is relevant, your footer and icons are displaying properly and that you read and understand the entire email contents prior to sending it to the customer.

Our standard font type is Arial, the font size should be 12. You must ensure that the font is matching throughout the entire email and that you have changed the inserted fields to the standard font colour black and the correct font size to match the remainder of the email template.

Should you have any queries or concerns please contact the Sales Manager.

Please see email template below.

Good INSERT MORNING/AFTERNOON  INSERT NAME,

Thank you for your recent INSERT EMAIL/TELEPHONE collection request to schedule in a document destruction collection.

This email serves as a confirmation that we have scheduled in the swap over of your full document destruction bin for an empty bin on INSERT DAY INSERT DATE  MONTH YEAR.

Please note that our drivers will attend during office hours (9AM-5PM).

Helpful Tip: Please note to ensure we do our very best to protect our environment you are more than welcome to put anything paper or cardboard based in your bin for recycling. Some various examples include newspapers, magazines, window faced envelopes, cardboard boxes, plastic pockets, photographs etc and an extra bonus is that you do not have to remove items such as paperclips, staples and bull clips etc.

I hope that this has been of some assistance and please if I can help any further do not hesitate to contact me.

Thanks and have a wonderful day!

Regards,