This email template is to be used when a customer has signed up for a 'SCHEDULED MORNING PAPER & CARDBOARD' Recycling Service.

It is in our best interests to ensure we provide the customer with a quick and accurate sign up to reiterate our high level of customer service.

Please pay attention to detail and specifically follow all required steps to ensure that the service is set up correctly. A checklist can be found in the Sales Tips & Tricks Booklet, as well as reminder hints located in this template email.

The below email template must be modified to suit the customers specific details. Please modify any red text to best match the description.

Please note that this email template may not be perfectly suited to your situation and may require editing. Please do so at your discretion.

You must ensure to thoroughly check the customer email address is correct, the email inbox you are sending from is accurate, the subject is relevant, your footer and icons are displaying properly and that you read and understand the entire email contents prior to sending it to the customer.

Our standard font type is Arial, the font size should be 12. You must ensure that the font is matching throughout the entire email and that you have changed the inserted fields to the standard font colour black and the correct font size to match the remainder of the email template.

Should you have any queries or concerns please contact the Sales Manager.

Good INSERT MORNING/AFTERNOON INSERT CONTACT NAME,

Thank you for choosing Australian Waste Management for your Paper and Cardboard Recycling Collection Service.

We are happy to inform you that the delivery of your INSERT SIZE Litre Paper and Cardboard bin has been scheduled in for INSERT DAY, INSERT DATE of INSERT MONTH INSERT YEAR. Our staff will provide you with an invoice for the bin delivery and annual fee when the bin is delivered.

Your collections for your Paper and Cardboard bin will take place every INSERT FREQUENCY as requested, with your collection day being INSERT DAY. Your first collection for your paper and cardboard bin will take place on INSERT DAY INSERT DATE of INSERT MONTH, INSERT YEAR. Please find attached a copy of the INSERT YEAR collection calendar – Run INSERT RUN COLLECTION NUMBER.pdf. (PLEASE ENSURE TO ATTACH PDF CALENDAR AT THIS POINT!)

COLLECTION REMINDER: To ensure that we are able to provide the very best customer experience possible, it would be greatly appreciated if you could place your bin in the pre-arranged collection location by 5PM the evening prior to your scheduled collection. Should this not be suitable please contact our office to make alternative collection arrangements.

To ensure that your collections are completed with precision, we have attached a copy of the Google street and Satellite images of where the bin will be located for collection. If you would kindly take a moment to confirm that this is the correct bin location that would be greatly appreciated. Please note that our collection point is circled in red. (PLEASE INSERT THE GOOGLE AND SATELLITE IMAGES AT THIS POINT!)

Helpful Tip: To ensure we do our very best to protect our environment you are more than welcome to put anything made from paper or cardboard in your recycling bin. Some examples include newspapers, magazines, window faced envelopes, cardboard boxes, etc. As an added bonus, you do not have to remove items like paperclips, staples, bull clips, plastic pockets, photographs, etc. as our sorting and recycling machines can handle these for you.

I hope that this has been of some assistance and please if I can help any further do not hesitate to contact me.

Thanks and have a wonderful day!