This email template is to be sent to customers who have recently commence a service or archive clean out once off service.

PLEASE NOTE: IT IS IMPORTANT TO ONLY ASK CUSTOMERS WHO YOU ARE 100% CERTAIN THAT WE HAVE PROVIDED THE VERY BEST SERVICE TOO AND WE KNOW THAT THE CUSTOMER IS SATISFIED!

You will need to edit the description: Please see below listed examples.

"We are just touching base with you in regards to your recent site attendance for removal and Destruction of archiving".

"We are just touching base with you in regards to your new INSERT FREQUENCY INSERT SERVICE as we recently performed your very first collection".

We prefer to have a review if they are 4 stars or less.

The below email template must be modified to suit the customers specific details. Please modify any red text to best match the description.

Please note that this email template may not be perfectly suited to your situation and may require editing. Please do so at your discretion.

You must ensure to thoroughly check the customer email address is correct, the email inbox you are sending from is accurate, the subject is relevant, your footer and icons are displaying properly and that you read and understand the entire email contents prior to sending it to the customer.

Our standard font type is Arial, the font size should be 12. You must ensure that the font is matching throughout the entire email and that you have changed the inserted fields to the standard font colour black and the correct font size to match the remainder of the email template

Should you have any queries or concerns please contact the Sales Manager.

Good INSERT MORNING/AFTERNOON INSERT NAME,

We are just touching base with you in regards to your INSERT DESCRIPTIONS FROM ABOVE.

In an effort to guarantee your satisfaction and to help continually improve our customer service, we would like to take this opportunity to ask for your feedback and to see if there is anything further that we can assist you with?

We value our Customer’s and take all feedback on board with the aim of continually bettering our Organisation.

Not sure what information we would like feedback about? Feel free to let us know about the customer service you have experienced, the level of professionalism of our Customer Care and Collection team and our pricing and procedures.

WE NEED YOUR HELP!

Our aim is to provide our customers with the very best customer experience possible and to allow us to continue to do so we need your help!

It is just a few short clicks away. Please click the following link which will take you directly to our review page. https://www.australianwastemanagement.com.au/review/

If you are completely happy with our service we would appreciate it if you could shout it from the rooftops by taking just a few short moments out of your busy day to provide us with a positive 5 star Google review.

We understand not everyone has access to Google and that’s ok, we would be just as thrilled if you could leave us a positive review on our Facebook page.

Thank you for your time today and we look forward a long and prosperous working relationship.

Regards,